Moove is a market and management platform providing through its application (www.appflymoove.com) : - Aircraft and operations management software solutions for aircraft owners and co-owners, as well as marketing tools, also known as "SaaS", for commercial operators, companies ("Owner" or "Flight Department") and airport operators. - Solutions for travel by business aircraft (hereinafter "aircraft") in compliance with current aviation regulations, through the purchase of flights operated (hereinafter "charter") by commercial operators (hereinafter "Operator").
1. Acceptance of the general conditions of use The use of the application is subject to the creation of a Customer or Owner account and the online acceptance on the site of Moove's general conditions of service. Moove reserves the right to modify the TOS at any time and any modification will be communicated to Members.
2. Access to the site Moove will make its best efforts to ensure constant availabilitý of its Application. In the event of unavailabilitý of the Application for technical reasons, maintenance or cases of force majeure, Moove undertakes to take all reasonable measures to limit the duration of unavailabilitý.
3. Registration Any individual or legal entity wishing to benefit from the commercial flight charter service must create a "Customer" account online on the site, with no obligation and no registration fees. Any individual or legal entity wishing to organize its own operations on the aircraft it owns or operates must create an "Operator" account online on the site before using the Application to access its rights. Any pilot of an Operator's Aircraft must create an account on the Application and thereby accept the present conditions, in accordance with the terms and conditions indicated by Moove. Following a Member's registration, which implies irrevocable and unconditional acceptance of the conditions, Moove will send a registration confirmation as soon as possible to the e-mail address provided by the Member. Members guarantee the veracitý of the information provided on the Application and Moove shall not be held liablé in the event of erroneous information, communicated by the Member.
4. Conditions of suspension and termination of service Moove reserves the right to refuse, cancel or terminate the registration or membership of a Member or to suspend, temporarily or permanently, all or part of his or her access to the Application without the Member concerned being able to claim the slightest compensation as a result, in particular in the event of a defect and/or inaccuracy in the information communicated by the Member, non-compliance with the GTCS by the Member or for a dispute relating to the use of the Application.
5. Use of the Application Moove reserves the right to refuse, cancel or terminate the registration or membership of any user of the platform, other than SaaS subscribers subject to the specific conditions of the contract, or to suspend, temporarily or permanently, all or part of his or her access to the Application, without the user concerned being entitled to claim the slightest compensation as a result, in particular in the event of faulty and/or inaccurate information provided by the Member, of non-compliance with the GTS by the Member, or in the event of a dispute relating to the use of the Application.
6. Responsibilities of Moove Within the framework of flights operated by Operators for their customers or by Owners for their own account, The Moove application enables the organization of business travel. Owners expressly acknowledge that Moove only monitors aircraft management and compares travel costs by making its application available, and in no way ensures flight safety or aircraft airworthiness. In the case of charters with Operators, the Moove platform acts as a travel agency, for which it is certified (IM075210016), and limits its responsibilities to the resale of dry charters or to putting people in touch, and not to flight safety, which is the responsibility of the commercial operator selected via Moove by the Member.
7. Charter conditions Flights carried out by a Commercial Operator as part of Moove's Charter offer are flights falling within the scope of commercial passenger air transport, as part of a commercial operation carried out under a contract concluded between an operator and the travel agency, and the travel agency and the Member or directly between the operator and the Member. Commercial flights are carried out under the responsibilitý of the operator whose activitý is subject to the holding of an operating license and an air carrier certificate (A.C.C.). The Commercial Operator is responsible for the operating conditions of the Aircraft, both with regard to its employees, and to passengers carried and third parties, and assumes the risks of loss or damage caused by or to the Aircraft, whatever the cause. Consequently, Members and their companions waive any recourse against Moove for direct or indirect damages they may suffer, in particular as a result of any incident or loss, whether or not caused by the Aircraft, the Commercial Operator, or the aircraft charter, or the delay or postponement of a flight, except in the case of serious or intentional fault duly proven by Moove.
8. Conditions of use of the application for management purposes Operators and Owners who use the Moove application to manage their Aircraft undertake to comply with the aviation regulations in force for their operations. The Moove application facilitates the follow-up of reservations and the organization of operations, but can in no way guarantee the airworthiness of an Aircraft. In the context of the use of non-commercially operated Aircraft by Owners, Members undertake to restrict the use of and access to their Aircraft to those Members entitled to enjoy its use as defined by the aviation regulations in force and involving, in particular, a shareholding relationship or membership of the same company, as shown on the Aircraft's Certificate of Registration. Consequently, Members (Operators, Owners and Pilots) and their companions waive all recourse against Moove for direct and indirect damages they may suffer, in particular as a result of any incident or loss, whether or not caused by the Aircraft, the Pilot, or the cancellation of an Aircraft reservation, or the delay or postponement of a flight, except in the case of proven serious or intentional fault on the part of Moove.
9. Obligations of the parties involved The member carrying out a Charter shall refrain from re-invoicing to any person whatsoever and in any manner whatsoever, all or part of the cost of the Charter carried out with an Operator. When managing non-commercially operated aircraft operations, the Operator undertakes to comply with the aviation regulations in force, as described in the Part NCO / NCC documentation.
10. Terms of payment Concerning the use of the application for aircraft management, flight marketing and airport operations, Members must pay electronically on a monthly basis the settlement agreed between the two parties by following the bank details transmitted.Concerning the charter offer accepted by the signature of a quotation, flights are to be paid upon receipt of the contract in the application, either in the application or via external transfer. Taxes, handling fees and other additional costs specific to the mission will be invoiced separately and must be paid on receipt of the invoice.In case of cancellation, If the flight(s) covered by this agreement are cancelled by the Member for any reason, the Member shall pay Moove the following amounts referring to the total price of the service:- 50% if cancelled after agreement has been reached- 75% if cancelled between 8 and 3 days before the flight's departure time- 100% if cancelled within 72 hours of the flight's departure time or in the event of a no-showIn the case of a contract directly binding a Member and an Operator, the Operator's cancellation conditions agreed in the contract shall prevail.All cancellations must be made in writing by e-mail to info@flymoove.com and to the Operator. For flights operated on behalf of Owners, it is the responsibility of the Pilot, Owner and/or Operator to define their own payment conditions at the end of the flight. Moove is in no way responsible or liable for any payment incident between co-owners and their stakeholders.
11. Processing of personal data The information collected on this form is recorded in a computerized file by Moove to provide platform services to Members. The data collected will be communicated only to Moove employees and partners of the platform.The data is kept for the duration of the Member's contract. To exercise these rights or if you have any questions about the processing of your data under this system, please contact: info@flymoove.com . If, after contacting us, you feel that your rights under the Data Protection Act have not been respected, you can lodge a complaint with the CNIL.
12. Force MajeureAnycircumstances independent of the wilĺ and out of the control of Moove preventing the execution, in normal conditions, of its obligations are considered as causes of exoneration of its responsibilitý and entail the suspension of the execution of its obligations.
13. Intellectual PropertyThecontent of the Application is the propertý of Moove. Any total or partial reproduction of the content of the Site is strictly forbidden and likely to constitute an infringement of copyright.
14.Applicable lawTheseGCS are governed by French law. In the event of any dispute relating to the services of the application, disputes will be subject to the jurisdiction of the Commercial Court of Paris.info@flymoove.com - www.flymoove.com 27 rue du Chemin Vert 75011 Paris.
